Knowledge Management and Learning

Using quantitative and qualitative data for strategic assessment and planning of programmes

Federal Aid Foundation, with its Knowledge Management and Organisational Learning (KML) unit, works to generate accountable data for the sustainable and scalable functioning of its various initiatives across India. Through an evidence-based programme management, we are able to provide accountable data and pace of direction to the different programmes being run in the areas of agriculture, financial inclusion, education and health in addition to incidental projects on WASH, gender, value chain interventions and more.

Our objective is to make the system more data-hungry and efficient. This helps improve the data usage qualitatively as well as quantitatively – concluding into data-driven decision-making. The continued outcome measurement entails output and outcome data which is sample-based and continued for quick turn-around. The data is collected and analysed by an independent team of experts and field staff.

Our Approach

Data collection & management
Data analysis
  • Triangulation with the program monitoring data
  • Contextualization with the program narrative to build the complete story
  • Co-positioned with the theory of change & level of effort
Addressing feedback
Further sharing
Planning & designing
Need Assessment
Discussions with SRU/GOB, Program team/Other stakeholders

Generation of narration including:

  • Program priorities
  • Rationale & context
  • Level of effort
  • Expectations

Our Activities

  • Collecting information from units of analysis and reporting (all blocks and districts) as per the requirement
  • Ensuring representativeness by using multi-stage proportional random sampling with or without systematic component at the household level
  • The findings are powered for generating estimates, changes in estimates over time and predictors thereof capable of aggregated and disaggregated stratified analysis
  • Using large sample sizes ranging from ~1000 to ~80000 respondents
  • Using focus group discussions, key-informant interviews, observations/ethnographies, and a human-centered design
  • A track record of executing qualitative projects in multiple local languages in major cities, rural and remote areas

Frequently Asked Questions

Knowledge management and learning in the context of an NGO entails the systematic creation, sharing, and application of knowledge and experience to improve the organisation’s effectiveness and impact. This includes activities like data collection and analysis, sharing best practises and lessons learned, and incorporating new knowledge and insights into organisational strategy and decision-making. NGOs can improve their ability to respond to community needs, adapt to changing contexts, and achieve development goals by implementing effective knowledge management and learning strategies.

NGOs contribute to knowledge management and learning in a variety of ways, including:

  • Capturing and sharing best practices: NGOs collect and analyse data from their projects and programmes, identify successful approaches, and share them with other organisations in order to replicate and scale up effective practises.
  • Facilitating learning events and forums: Non-governmental organisations (NGOs) organise learning events such as workshops, seminars, and conferences to bring stakeholders together to share experiences and learn from one another.
  • Encouraging reflection and documentation: To promote organisational learning, NGOs encourage staff and partners to reflect on their work and document their experiences, challenges, and accomplishments.
  • Building networks and partnerships: To achieve common goals, NGOs work with other organisations and networks to share knowledge, resources, and expertise.
  • Adopting innovative approaches: Non-governmental organisations (NGOs) experiment with novel approaches to development and share their findings and lessons learned with the larger development community.

NGOs in India promote knowledge management through various activities, such as:

  • Building networks and communities of practice: NGOs establish networks and communities of practise to share knowledge, resources, and expertise, as well as to promote collaboration and learning among organisations working on similar issues.
  • Conducting research and analysis: Non-governmental organisations (NGOs) conduct research and analysis to generate new knowledge and insights, as well as to inform policy and practise in their respective fields of work.
  • Documenting and disseminating best practices: NGOs document and disseminate best practises, lessons learned, and success stories from their projects and programmes so that other organisations can learn from their experiences and replicate successful approaches.
  • Training and capacity building: Non-governmental organisations (NGOs) provide training and capacity building programmes to strengthen the skills and knowledge of their staff and partners, enhancing their ability to manage and apply knowledge effectively.
  • Using technology and social media: Non-governmental organisations (NGOs) use technology and social media platforms to share information and knowledge, engage stakeholders, and create virtual communities of practise.

NGOs working on knowledge management and learning face the following challenges:

  • Limited resources: NGOs frequently have limited financial and human resources to invest in knowledge management and learning activities, making it difficult to effectively capture and share knowledge.
  • Resistance to change: Staff and partner resistance to change can stymie efforts to promote knowledge management and learning, making it difficult to implement new approaches and practises.
  • Limited access to technology: Limited access to technology and digital infrastructure can stymie efforts to collect, store, and share knowledge and information, especially in remote and rural areas.
  • Capacity constraints: Non-governmental organisations (NGOs) may lack the capacity and expertise to manage and apply knowledge and learning, such as data collection and analysis, research, and monitoring and evaluation.
  • Limited collaboration and coordination: Fragmentation and limited collaboration among NGOs and other stakeholders can make it difficult to effectively share knowledge and coordinate efforts, resulting in duplication of efforts and inefficient use of resources.

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